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See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Feel free to contact your local Trenton dealership with any queries about our Buy Online process.
To amend your order once it has been placed, please
contact our sales team and we’ll be happy to help.
If you wish to cancel your order, please
contact us for assistance in the first instance. Otherwise, visit our Terms
& Conditions page for further details.
All payments and deposits are made via our secure payment gateway. Encryption software is used to protect your card details, and no data is stored.
Yes - please speak to our sales team to review your options.
Our sales team will be happy to obtain your
settlement figure and assist with any queries you have in relation to your
finance package.
To apply for finance, choose your preferred
package, selecting the agreement length and deposit you’d like. Our calculator
will then display the monthly payments required, and if you’re happy to
proceed, simply click ‘Apply for Finance’.
Our helpful sales advisors can help with questions regarding car finance. We provide a discreet and confidential service whatever your financial needs.
Yes – you can use the value of your existing vehicle towards the deposit for your new car. Please note that any outstanding finance will need to be settled first.
If there is no outstanding finance attached to the vehicle, we’ll refund the difference once you’ve taken delivery of your new vehicle. Any outstanding finance will need to be settled first.
Your online vehicle valuation is based on age and mileage, and may therefore change once the visual inspection has been completed. The value offered after a visual inspection is guaranteed.
Yes – you can do this at any time before the vehicle handover. If the part exchange was being used towards a deposit, however, it will affect your quotation.
We can accept two vehicles as long as both are owned by you, or you have permission from the owner to use them in part exchange.
